Credit Card Fees

The charge for using a credit card with us is $0.50 + 3%.
This means an order costing $10, will cost $10.82 if you choose to pay by credit card. That's ($10.00 + $0.50) * 3%
These are fees that we get charged in order to provide you with credit card and eftpos processing.
We are trying to work on a way that you will not have to pay this charge when paying by EFTPOS, but that's in the hands of our Payment Provider.

Other Fees or Chargers

  • If you make an order using the Bank Transfer or Invoice options, but never actually pay for your order, we will cancel your order after a week. We reserve the right to charge you a percentage of the order cost to recover the costs incurred.
  • If we notice that your credit card has been used fraudulently, and it is not picked up by our payment gateway provider, we may decline the sale. We reserve the right to retain a percentage of the refund as an admin fee.
  • If you wish return a product that you ordered which is not faulty, you may be charged a restocking fee. Naturally, this does not apply if you receive the wrong product or the product is faulty.